Data Deletion Request
Your right to have your personal data deleted
Your Right to Data Deletion
Under data protection laws, including the General Data Protection Regulation (GDPR), you have the right to request the deletion of your personal data. This page explains how you can exercise this right.
What Data Can Be Deleted?
You can request deletion of:
- Personal contact information (name, email, phone number)
- Appointment history and booking records
- Communication records (emails, messages)
- Any other personal data we hold about you
When We May Retain Data
In certain circumstances, we may be required to retain some of your data, even after a deletion request:
- To comply with legal obligations (e.g., tax records, accounting requirements)
- To establish, exercise, or defend legal claims
- For legitimate business interests (e.g., fraud prevention)
- When data is anonymized and cannot be linked back to you
If we cannot delete your data for these reasons, we will inform you and explain why.
How to Request Data Deletion
To request deletion of your personal data, please:
- Contact us directly: Reach out to us using one of the methods below
- Provide identification: To protect your privacy, we may need to verify your identity before processing your request
- Specify what data to delete: Let us know which personal data you want deleted (or request deletion of all your data)
- Wait for confirmation: We will process your request within 30 days and confirm when the deletion is complete
Contact Information
To submit a data deletion request, please contact us:
Aseel Jamal Center
Jerusalem, Palestine
Phone: +972 58 562 7878
Contact Form: Visit our Contact Page
Please include "Data Deletion Request" in your message subject line.
What Happens After Your Request?
- Verification: We will verify your identity to ensure the request is legitimate
- Review: We will review your request and identify all data we hold about you
- Deletion: We will delete your personal data from our systems, except where we are legally required to retain it
- Confirmation: We will confirm completion of the deletion within 30 days of your request
Third-Party Services
If we have shared your data with third-party service providers (e.g., email services, booking systems), we will also request that they delete your data. However, please note that we cannot guarantee deletion from third-party systems outside our direct control.
Questions?
If you have any questions about data deletion or your privacy rights, please don't hesitate to contact us. You can also review our Privacy Policy for more information about how we handle your data.